The Home Maintenance Organization is a company dedicated to residential property management, bringing new levels of reliability and expertise to every facet of your home maintenance. We take a comprehensive approach that views each property as a home with unique needs. Then we tailor our services to meet those needs. Your home gets exactly what it requires from a single source and you only pay for what you use. Your home is your masterpiece. Trust it to someone who sees things exactly the way you do.

Profit from our experience.
For over 15 years, our parent company, Robert Marcus Real Estate Company, Inc., has managed some of New England's largest commercial properties. During that time, we've helped businesses of all sizes protect the value of their property, offering a comprehensive array of services that includes everything from security to snow removal. But we've also provided them with something far less tangible, something that doesn't appear on an invoice or a balance sheet - peace of mind. Peace of mind that comes with the knowledge that everything will be done right. And peace of mind that comes with the knowledge that everything can be handled with just one call. Now we're bringing that experience to residential homeowners throughout New England. You'll get the same attention to detail. The same commitment to service. And the same peace of mind. Because at the Home Maintenance Organization, we don't just manage property, we work with homeowners to ensure that they have the time to relax and enjoy their homes.

The scope of our services will save you time.
The size of our client base will save you money.
With nearly 1,000 residential clients, we have the ability to pool our work agreements with subcontractors. This buying power enables us to find the best in the business while observing some of strictest criteria in the industry. We conduct extensive background checks and only use vendors that are fully bonded in accordance with state and local statutes.

Our scale also gives us the leverage to negotiate the best deals, realizing significant savings which we then pass on to you. But more importantly, all contact comes through us. That means that you only receive one clearly itemized invoice and that any questions or problems you have can be solved with one phone call to HMO. Someone is on-call 24 hours a day, which means that you'll always speak to a live person on the other end of the line, whether it's an HMO team member during regular business hours or a live answering service during off hours.

At the Home Maintenance Organization, we believe that we best serve our clients by offering a broad range of services. Our experience has taught us that no two properties are alike, just as no two homeowners are alike. Therefore, it stands to reason that what one home may need another may not. That's why, as you look at all the services listed on the Home Maintenance Organization website, you can mix and match them in any conceivable combination to create the package that best suits you.

Meet some of our team...

Robert Marcus
Founder and Chief Executive Officer
Robert established HMO in 1999 to provide professional property management to individual residences by leveraging the commercial management infrastructure he had developed over the previous 16 years. He is currently president of Robert Marcus Real Estate Inc., (RMRE) which he founded in 1983. Since that time RMRE has been managing both commercial and multi-unit residential property in the Boston area. Commercial customers have included The Federal Savings Bank, US Trust, Fleet Bank, The U.S. Bankruptcy Eastern Division Court, and others. Residential customers have been a combination of more that 200 condominium associations and apartment building owners throughout the metro Boston area. Prior to that Robert worked at a Massachusetts real estate development firm. Robert is affiliated with the Institute of Real Estate Management, the National Association of Realtors, the Massachusetts Association of Realtors, the Greater Boston Real Estate Board, and has authored articles for the Banker and Tradesman and New England Journal of Real Estate. He holds a bachelor degree in economics from the University of Massachusetts.

Mark Dorfman
Director, Client Relations
1982 Graduate of University of New Hampshire, Public Notary 1981, Licensed in Real Estate Sales MA 1982, Mark has been with the Home Maintenance Organization since the beginning. Responsible for establishing new customer relationships and managing all new and ongoing home improvement and home maintenance projects. Marks background includes years of property management experience as well as many years of high level customer satisfaction.